Designing Meeting Agreements with Visual Tools
Today, I’m featuring a blog by my friend and colleague Lauren Green. You can check out her work at her website here.
It's 20 minutes into your half-hour meeting and Bob chimes in, why are we here?
Every good meeting starts with framing. The way we frame a discussion has a direct impact on achieving the outcomes of a meeting, especially in high-conflict groups.
But what exactly is framing, and how do you do it?
In facilitator-speak, framing a meeting means “creating the container for the conversation.” For everyone else, framing ensures that the following questions are answered and understood:
Why are we meeting?
What’s on the agenda?
What’s my role?
What agreements will support this conversation?
Let’s dive into this area of meeting agreements.
Identifying Meeting Agreements
A meeting agreement can be a ground rule, metaphor or principle that will help a group understand the expectations of behavior during a meeting. To pick the best meeting agreement for your team, start by identifying the challenges the group tends to face when working on a project or having a discussion.
Some of the most common challenges teams face are…
Acknowledging different perspectives
Active listening and participation
Dealing with change
Lack of empathy or insensitive language
Getting too in the weeds
Lack of accountability
Lack of creativity or group think
Reactive behavior, interrupting or placing blame
Taking and arguing sides
Unclear communication or decision-making
Create a Meeting Agreement Library
Facilitators collect Meeting Agreements like a geologist collects rocks. We recommend creating a list of your favorite agreements to quickly choose from as you plan your next meeting.
GRAB LAUREN’S MEETING AGREEMENT MATCHING PDF TO FIND THE RIGHT AGREEMENT FOR YOUR TEAM.
Here are a few of our favorites…
Abilene Paradox. This happenswhen a group of people decide on an action that is counter to what individuals actually want. Another word for this is called “group think” or sometimes “peer pressure.” For example, the family who drove to Abilene for ice cream when it was suggested, even though none of them really wanted to. Credit to Jerry B. Harvey.
The Advice Monster. Value is not in providing solutions. Value is in listening and in offering guiding questions. Credit to Michael Bungay Stanier.
Aretha. Ms. Franklin said it best. “R-E-S-P-E-C-T.”
Beach Ball. Everyone sees a different color when they look at a beachball, but we’re all looking at the same thing. Honor different perspectives and truths. Credit to Brian Tarallo.
“Below the Line.” This phrase can be used by any participant as a reaction and warning to other participants when comments are considered inappropriate. Credit to Brian Tarallo.
Buffalo. Buffalos tend to run toward discomfort. Today, be a buffalo!
The Drinking Horn. Upon returning from a voyage, vikings would share a drink in a horn, ensuring enough was left in the horn for the last person to have a sip. Leave enough time for everyone to speak. Credit to Mary Alice Arthur.
“GEPO.” Good enough, press on. Credit to Brian Tarallo.
The Knowledge is in the Room. The people with the information to help make this decision are in the room. We must trust that we can find the answer together. Credit to Harrison Owen.
The Lizard Brain. When a stressful event takes place, we tend to react defensively. This is our “lizard” or animal brain responding. To overcome the lizard brain, take a pause and consider what’s most important before responding. Credit to Brian Tarallo.
Oops Ouch. Say “ouch” if someone says something that hurts. Say “oops” and genuinely apologize for the ways your intention did not match your impact. Credit to Annaliese Griffin.
Principle of the Pen. Ask the group, “What is this?” Keep asking until the group arrives at the essence of the pen: “a tool for communication.” Use succinct and clear language to arrive at the essence of your key point or idea. Credit to Jafar Alexander.
Take the Wheel. Today is not about being in cruise control mode. We want you to “take the wheel.” Credit to Brian Tarallo.
Trapped on an Escalator. “An escalator can never break: it can only become stairs,” said comedian Mitch Hedburg. Take accountability for solving challenges that you face through finding a creative solution and reframing the problem. Credit to Karl-Airey.
Sea Squirts. Sea squirts only care about what’s in their comfort zone and immediate surroundings. You have an opportunity today to pick up your head, look around, ask questions, take risks and apply our collective knowledge and experience to reach your goal. You can’t create the future while clinging to the past. Don’t be a sea squirt. Credit to Irv Rubin.
Seek to Understand. Seek to understand before being understood. Credit to Stephen Covey.
Starfish. A boy was walking along the beach when he noticed several thousand starfish along the shore, beached and burning up in the sun, unable to reach the water. Horrified, the boy started to pick up the starfish, one at a time, and toss them into the water. A man walking along noticed the boy's Herculean effort to save the starfish and exclaimed, "Why are you trying to help them? Look around! There are millions of starfish. How can you possibly help them all?" The boy picked up a lone starfish and tossed him into the water. He then replied, "Well, at least I helped that one." Change is not easy and it happens one starfish at a time. Credit to Loren Eiseley.
TRY THIS: DESIGN A MEETING AGREEMENTS FLIPCHART (15 MINS)
Identify Agreements. Choose Meeting Agreements from our list above or use our Meeting Agreements matching resourceto help you identify which meeting agreements might work best for your meeting.
Choose One to Five. More than five agreements take too long to explain and most won’t remember them all.
Pick a Medium. Grab a flipchart and markers, open a new slide or hop into a MURAL board. In the market for new markers? Our “Start Your Visual Notetaking Journey” resource has a curated supply list!
Draw, write and visualize your agreements. Write or type agreements on the flipchart using a simple list format. Near each one, use simple shapes to create visual icons that represent each agreement and don’t forget to label them! Need more icon practice? Download our icon practice page to get started.
What else? Include “What else?” at the end of the flipchart to remind you to invite the group to add to the list. For example, “What else would help you participate actively in today’s conversation?”
Have fun! And if no one says anything, our favorite agreement to add is a reminder to “Have fun!”
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